Delivery and Shipping
Delivery within India:
All domestic (India) orders worth more than Rs.500/- made at www.violetandpurple.com are eligible for Free Delivery Shipping. Orders of value less than Rs.500/- will incur a delivery fee of Rs. 50/-.
Please note that for Cash on Delivery Orders, you will be charged a minimal amount of Rs.50/- as COD charges. This charge is not the same as Delivery Charge (Rs.0/- on orders of Rs. 500 or more in India only, and Rs. 50 otherwise).
We are now shipping internationally to 220+ countries around the globe! All our international orders are shipped through DHL and similar reputed courier companies. Orders once placed are shipped out in 2-3 business days and will be delivered within 5-10 business days depending on the location and estimated time of delivery.
We accept International payments via Paypal and Internationally Recognised Credit/Debit Cards (like Master, Visa and American Express). However we do not accept Cash on Delivery Payment for International orders. For more details on payments, please check the FAQ section as well as the Payment Options section
We strongly encourage you to get in touch with our sales executives through live-chat or by messaging us on WhatsApp at +91 897-809-9777 so that we can handle your all your concerns regarding International Orders, Shipping and Care. You can also drop us a mail at firstname.lastname@example.org, and we'll respond ASAP.
A standard shipping fee is levied on all international orders. You can check the table below for country-specific charges:
|Country/Zone||Shipping Fee (in INR)|
|United Arab Emirates||995|
|United Kingdom (UK)||995|
|All Other Countries||1350|
NOTE: Each country has its own set of import/export tariffs, which maybe levied on your order. Any additional taxes or customs duties must borne by the customer. If you need any assistance with these extra charges, please contact our customer care team.
Tracking your Order
We urge you to provide your correct email address and mobile phone number in your account contact details. As soon as we receive your order, we will contact you for confirmation of the order. Also, providing the correct shipping address will help in ensuring that items purchased by you are shipped to the right location.
You will be able to track your shipment using the tracking number of your parcel. We notify our customers via a shipment confirmation email within 24 hours of dispatching the product(s). This shipping confirmation email will contain Courier Service name and Tracking number.
In case you need any help or have any queries related to your shipment, please drop a mail to Our Online Team , ping us on live-chat or message us on WhatsApp at +91 897-809-9777.
Violet & Purple Fashion Jewellery Pvt. Ltd is not liable for any delay in delivery by the Courier Company / postal authorities and only guarantees to hand over the consignment to the Courier Company or postal authorities within 2-3 working days from the date of the order and payment remittance. Also, we are in no way responsible for any damages to the items purchased while in transit to the customer.