Delivery and Shipping
All domestic (India) orders made at www.violetandpurple.com are eligible for Free Delivery Shipping. We are currently not shipping internationally, but are working with our delivery partner to start shipping soon! We will keep you updated on the new rates when we go ahead with international shipping.
Please note that for Cash on Delivery Orders, you will be charged a minimal amount of Rs.50/- as COD charges. This charge is not the same as Delivery Charge (Rs.0/- in India).
Tracking your Order
We urge you to provide your correct email address and mobile phone number in your account contact details. As soon as we receive your order, we will contact you for confirmation of the order. Also, providing the correct shipping address will help in ensuring that items purchased by you are shipped to the right location.
You will be able to track your shipment using the tracking number of your parcel. We notify our customers via a shipment confirmation email within 24 hours of dispatching the product(s). This shipping confirmation email will contain Courier Service name and Tracking number.
Violet & Purple Fashion Jewellery Pvt. Ltd is not liable for any delay in delivery by the Courier Company / postal authorities and only guarantees to hand over the consignment to the Courier Company or postal authorities within 2-3 working days from the date of the order and payment remittance. Also, we are in no way responsible for any damages to the items purchased while in transit to the customer.